Embassy Gazette

SA Museum: A Case Study

 

The team at The Digital Embassy began the task by designing wireframes and development architecture that contained a range of common modular elements that could be easily moved and repurposed.

SA Museum: A Case Study

Introduction

The South Australian Museum (SAM) is home to some of the country’s most nationally and internationally significant collections. One of the most visited museums nationwide, they are committed to providing an engaging insight into to Australia’s natural and cultural heritage.

As one of the most important exhibitions of the year, Yidaki required a strong and visually distinctive online presence that was mobile accessible and informative. The Digital Embassy were approached to create this experience within a deadline of only 2.5 weeks.

Having had experience working on other indigenous Australian projects such as the ILC and the Healing Foundation our digital agency was well positioned for the task.

The Task

In order to capture the interest of potential exhibition visitors, our aim was to design a sensory rich online experience in the form of a mobile accessible website landing page. The landing page would serve as the preliminary source of exhibition information for these visitors, and help facilitate ticket purchases.

The website landing page framework was developed with the intention to be re-used for marketing future SAM exhibitions and would sit externally, independent from the South Australian Museum primary website.

Our approach and the results

The team at The Digital Embassy began the task by designing wireframes and development architecture that contained a range of common modular elements that could be easily moved and repurposed.

Not only did this approach enable rapid development for the website landing page to meet the short deadline of 2.5 weeks, it provided the South Australian Museum with a reusable design framework for future exhibitions.

 

UX Design

In order to keep the website design simple, uncluttered, and easy to use on mobile devices, emphasis was placed on creating a visual elements and minimizing the use of text. This was further enhanced by having the distinctive didjeridu sounds of the exhibition play upon the user scrolling.

A one page model was chosen as it tells the story of the exhibition, using full screen content areas to maintain user engagement. This was more effective than creating a new page for each section, where the flow of the story may have been lost. With the utilisation of strong imagery, content and videos, visitors are lead on a journey through each feature section of the exhibition. The story continues with a gallery, a showcase of supporting sponsors, and ends with a ‘call to action’ prompt to purchase tickets from the SA Museum site.

Results

Taking the approach to develop an exhibition specific landing page has enabled the South Australian Museum to generate greater online reach and awareness of the Yidaki exhibition than what would have been achieved through the main SAM website only.

In addition to this, the re-useable website framework developed for the Yidaki exhibition can be repurposed for future exhibitions, and ensures accessibility on a large variety of devices.

The Yidaki exhibition landing page serves the South Australian Museum as simple, yet powerful tool to accompany their online and offline marketing campaigns. From the time of deployment, the South Australian Museum have experienced extremely positive feedback. Results from the website landing page to date include:

  • 4,000 sessions on the site with 85% of these visitors being new users, displaying that it has reached a large audience.
  • Mobile access made up 67% of the users, without any drop in engagement due to the compatibility of the site on mobile platforms.
  • Social media referred 66% of visitors, reflecting the strong presence the Exhibition had with events, commentaries and sponsored posts.
  • Over 1,700 interactions were also captured of users watching the videos on the site, and following through to SA Museum links and Facebook events.
“The Digital Embassy have done a cracking job in ridiculous circumstances. I love what you’ve been able to pull off for us and am very grateful for it. Look forward to working with you again.”

Professor John Carty, Head of Anthropology, South Australian Museum

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About the Digital Embassy

The Digital Embassy™ is an Australian Certified Digital Agency leading clients through the digital experience. Our core competencies lie in Digital Strategy, Responsive Website Design, Mobile App Development, Content Marketing and Production, Inbound Digital Marketing, Search Engine Optimisation (SEO), AdWords campaigns, Web Hosting, Education and Training.

AuthorSuperUser Account

PostedMonday, 15 May 2017