New Position: Digital Project / Accounts Manager

Wednesday, 30 May 2018  |  Posted in: Jobs  |  3min read

We are seeking an industry professional who has strong client facing attributes and experience in delivering website and digital projects in a fast-paced agency environment.

The person we are looking for will have a minimum of 3 years of industry experience and a willingness to make their own contribution to our business and client’s projects.  They will need to demonstrate an exceptional level of competency in project management best practices and tool such as JIRA to successfully deliver technical projects including websites, web applications, mobile apps and digital transformation initiatives. Having previous website and web application development skills and knowledge will be looked upon favorability.

We’re here to make our clients successful by delivering digital projects and initiatives that create positive business outcomes.


Key Responsibilities

  • Strengthening client relationships through strong communication and effective account management practices
  • Managing projects through their full life cycle
  • Development and management of project scope
  • Developing, auditing & maintaining project documentation
  • Tracking and reporting project progress
  • Management and testing of deliverables
  • Prioritising team resources
  • Managing change (project variations)
  • Identifying opportunities and effective risk management
  • Management of ‘post-delivery’ customer support, sales, education and training
  • Strengthening client relationships through strong communication and effective account management practices
  • Championing and promoting best practice methodology, and project management practices
  • Being a manager, mentor, and leader to your project team
  • Business and account development
  • Championing agency product development
  • Copywriting contributions to articles, social posts, case studies, landing pages, websites and marketing collateral


We use the following technologies

  • JIRA
  • Confluence
  • Microsoft Dynamics CRM
  • SharePoint



  • WordPress, DNN or Kentico CMS experience
  • PHP / .NET experience
  • UX and UI design experience
  • Digital marketing experience
  • Digital product development experience


We want someone who can elevate, inspire and drive value for our clients.

It is crucial to the position that you be an effective and conscientious team player that takes pride and ownership in their work, representing the agency at all times. You will need to work collaboratively with your peers to deliver the best outcome possible for our customers. You can, and will also have the opportunity to perform other operational, creative, research and development activities if and when required.

Your objective in this position is to provide our clients with an experience they will want to repeat and share, while delivering projects on time and on budget. You will be involved in projects from the start (workshop stage, project scoping etc.) to their completion including quality assurance and deployment of all deliverables.


If this sounds like a good fit we’d love to hear from you!

We offer a lifestyle oriented, modern office on Leigh Street in the heart of Adelaide with:

  • High speed internet
  • Coffee machines
  • Team breakout area and kitchen
  • Heritage industrial studio environment
  • Lots of natural light
  • Shower
  • Video games
  • Spacious sitting/standing desks
  • Multiple screens
  • Powerful computers, with fast SSD drives
  • City views
  • Great food, bars, and coffee downstairs
  • Close to train and tram



Annual Salary package offered will be relative to experience.

If this description sounds like you, please upload your resume and cover letter to The Digital Embassy™’s Contact Us page.

Ready to talk about your requirements?

Phone us on 1300 375 368 for an obligation-free chat with a digital specialist about how we can help to scale up your business online.

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