User Experience

Analyse | Report | Implement

The user experience (UX) includes every interaction someone has with your company or digital assets such as websites and apps. A user experience entails making a site easier to navigate, information easier to find or sending users to your conversions points, as well as creating a leading journey.

A UX goal is to improve customer satisfaction and loyalty, through the ease of use and interaction with a site. A positive user experience enhances your sales conversion and increases your return on investment, and distinguishes your business from your competition.

Positive and memorable experiences are formed with UX specialists – they don’t just happen.

The process is as simple as enhancing user satisfaction by improving the usability, accessibility and efficiency. A user will take into account and compare with other sites the flow of your site, scrolling, contrast, colours, loading and mobile efficiencies, navigation, links, buttons and search.

Crucial for both branding and the experience the user develops from interacting with your site, a UX assists in a user will attribute their experience from the site or app towards the brand, and evidently, develop their own perception.
This can also match target behaviour with solutions for achieving and influencing particular behaviour.

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Second Call To Action

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Our Approach

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The analysis and experience

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Our UX speciliasts will analyse and experience your site from a user’s position and research how your site can be improved to deliver a user-orientated experience.

The recommendations and reporting

Our recommendations will be delivered in a report and one of our UX specialists will outline urgent recommendations.

The implementation

Changes can be implemented by our UX strategist, or yourself.

Let's work together

Want to start a project with us? Let’s discuss your requirements over a coffee at our place! Call us on 1300 375 368

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