Upon request, and without any contractual commitment, we can provide you with a fixed cost to assess your requirements and an estimated cost of development. We are also able to offer a fixed cost of development in most cases with well-defined build specifications provided.
This billing method is extremely popular due to its cost saving, convenience, and ease of use for regular clients. Blocks of hours purchased and paid for in advance are offered at discounted rates with higher discounts available for larger blocks purchased.
Our Support SLA’s are tailored for each client, relative to their specific requirements including what assets are covered and what level of service, skills and response time is required. Pricing is usually fixed for an agreed term and billed monthly. Our Support SLA’s can also be combined with other services and billing options such as using Block Hours to perform additional work that may fall outside the scope of the SLA.
